HeyKeke
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Frequently Asked Questions
Find answers to common questions about HeyKeke
General
What is HeyKeke?
Which cities is HeyKeke available in?
How much does HeyKeke cost?
For Passengers
How do I book a ride?
What payment methods do you accept?
Can I schedule a ride in advance?
How do I share my trip with someone?
What if I left something in the Keke?
How do I rate my driver?
For Drivers
How do I become a HeyKeke driver?
What documents do I need?
How much do drivers earn?
When do I get paid?
Can I choose when to work?
Do I need my own Keke?
Safety & Security
How does HeyKeke ensure safety?
What if I feel unsafe during a ride?
Are drivers insured?
Account & App
How do I create an account?
I didn't receive my OTP code
How do I update my phone number or email?
Can I use HeyKeke on multiple devices?
Payments & Wallet
How does the wallet work?
Is my payment information secure?
Can I get a refund?
Do you charge cancellation fees?
Still have questions?
Our support team is here to help
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