Your Safety is Our Priority
We're committed to keeping every ride safe for both passengers and drivers
How We Keep You Safe
Driver Verification
Every driver goes through a thorough background check. We verify their identity, driver's license, vehicle registration, and insurance before approval.
Real-Time GPS Tracking
Every trip is tracked in real-time. Share your trip details with friends or family so they know exactly where you are.
In-App Emergency Button
If you ever feel unsafe, tap the emergency button to alert our support team and your emergency contacts instantly.
24/7 Support
Our support team is available round the clock to help with any safety concerns or emergencies.
Two-Way Ratings
Both passengers and drivers rate each other after every trip. This helps maintain accountability and quality.
Cashless Payments
Pay with card or wallet to reduce cash handling and associated risks. Drivers carry less cash too.
Safety Tips for Passengers
Always verify the driver's photo and vehicle details match what's shown in the app before getting in
Share your trip details with a friend or family member, especially for night rides
Sit in the back seat and wear your seatbelt
Keep your phone charged and with you at all times
If something feels wrong, trust your instincts - you can cancel or end the trip
Rate your driver honestly after each trip to help maintain quality
Report any safety concerns immediately through the app or call our support line
Safety Tips for Drivers
Keep your vehicle well-maintained and ensure all safety equipment works properly
Verify passenger details before starting the trip
Follow all traffic laws and drive defensively
Keep the app updated and use GPS navigation
If a passenger makes you uncomfortable, you can decline or end the trip
Report any incidents or suspicious behavior immediately
Use the in-app communication features instead of sharing personal contact
In Case of Emergency
If you're in immediate danger, always call the Nigerian emergency services first:
Nigeria Emergency Number
HeyKeke 24/7 Safety Hotline
Available 24/7 for safety concerns